948 George Street, Mumford, NY 14511
585-538-2500 or 1-800-697-8297

Policies and COVID-19

Our gazebo by the gardens along Spring Creek

Rates and Policies

Rates are based on double occupancy.  Single Business Rates are available upon request.  All other times, full double rates will be charged for single or double occupancy.  Two night minimums apply for Special Event dates, Weddings and some weekends from May to October.  Call for single night availability or for special circumstances.  Your charge card is used to confirm your room.. Full payment will be charged upon check-in unless you have made other arrangements.  Cash or check are preferred. Cancelations made with less than 14 days notice will be billed to your credit card unless we are able to rebook your room.

Large hotels and motels are often often overbooked to cover late cancellations.  Because we are a small inn, we do not do this.  Therefore, we must have a policy to ensure that your room will be ready for you when you arrive.  We reserve the right to change your room to an equal value or better location without notification.  We try not to change rooms, but sometimes it is necessary for us to do so.  We appreciate your understanding in this matter.

To cancel, please call the inn directly (585-538-2500) to receive a cancellation number. We accept Visa, MasterCard, Discover, and American Express. Cash or checks are preferred.

Check-in is between 3-6 PM or be special arrangements if you are later than 6 PM. Check-out is 11:00 AM. Check-out is 11:00 AM.  Early check-in or late check-out is available with proper arrangements for a $30.00.

We are a non-smoking facility.  Please respect our property.  Our woods and grounds are home to a variety of wildlife.  

Our COVID-19 World

The Genesee Country Inn Bed and Breakfast has always provided a safe haven with good karma for all our guests. We have gone to great lengths to keep our inn clean and disinfected. During this time, we have maintained all COVID-19 standards, regulations, and guidelines as identified by New York State and the CDC.  All guests have temperature checks upon arrival.  Hand sanitizing stations are located throughout the Inn. We request social distancing while in the building.  Housekeeping services are offered upon request.

  • Bathrooms are cleaned daily.

  • Meals are prepared individually.

  • All our staff are certified and use the highest standards provided by the CDC and EPA guidelines for approved disinfectants and products to be applied to all high touch surfaces for the safety of our guests.

  • In between guests, all our rooms are aired out and air conditioner filters are disinfected.

  • While visiting the Inn, we ask that our guests please wear a mask in common areas and maintain six feet of social distancing between unrelated guests and staff.

  • Contactless check-in and check-out are available.

  • Our staff wears face masks and gloves. Temperatures are taken at each shift.


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